Legal

Complaints procedure

Last updated 17 October 2026

We aim to provide clear, professional service. If something has not met your expectations, please tell us so we can review the issue and respond.

How to raise a complaint

Email info@a3globalcps.com with your name, contact details, the property or project concerned, what happened and the outcome you are seeking. You may also write to our registered office.

What happens next

We will acknowledge your complaint, review the available information and provide a written response. Complex matters may take longer if we need information from contractors, residents, owners or another party.

Records and privacy

We keep complaint information only as needed to investigate, respond and meet relevant legal or business requirements. Please see our privacy policy for further information.